Good questions, honest answers
Everything about shipping, returns and caring for your pieces.
How long does shipping take?
Orders ship within 2–4 business days and typically arrive in 5–10 business days. You will receive tracking as soon as your parcel leaves the studio.
What is your return policy?
Not feeling it? Return any piece in original condition within 30 days for a full refund. Return shipping is on us for defective items.
How do I care for my lamp?
Dust glass and ceramic with a soft dry cloth. Pleated shades can be gently vacuumed on low. Always unplug before cleaning.
What bulbs do your lamps use?
Most pieces take standard E26/E27 bulbs (max 60W or LED equivalent). Bulbs are included where noted on the product page.
Do you ship internationally?
Yes — we ship worldwide. Duties and taxes are calculated at checkout where available.
